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About SUPA

The Scottish Chapter of the Usability Professionals' Association brings together UK professionals based in Scotland from the design, technology and research communities who share a vision of creating compelling technology that meets users' needs and abilities.

Through our meetings, discussions and outreach work, we aim to:

  • Provide our members with opportunities for learning and professional growth
  • Champion the benefits of user centred design techniques and approaches

Usability and UPA

The Usability Professionals' Association supports usability specialists, people from all aspects of human-centred design, and the broad family of disciplines that create the user experience in promoting the design and development of usable products. Our goals are to:

  • Provide an international network through which usability professionals can share information about the techniques and methodologies in the profession.
  • Create an inclusive community for those interested in usability, whether it is their primary focus or a related discipline.
  • Change new product development processes to include a concern for the people who use them by presenting the business case for usability in product development to colleagues, customers, the public and governmental agencies.
  • Increase the body of knowledge about usability and user-centred design through professional education, meetings and conventions and other professional interchanges

How does usability relate to other user experience disciplines?

Usability professionals are part of the user experience community. This community is broad and diverse, and is still in the process of forming. We came from many different places, but share a common vision. Because we started from different places, there are many different names for the path that we are on.

  • Some people started in computer science and called it human-computer interaction (HCI)
  • Others who started in ergonomics call it human factors
  • Or in training, and called it electronic performance support systems
  • In library science, it was called information architecture
  • Those with a technical writing background know it as audience analysis
  • In branding and marketing it is described as experience design
  • User interface design calls it usability.

In the UPA, we call that goal usability and many of our members identify the process as user centred design, but we recognise other disciplines and other terminology.

In usability ideas spread as we learn from each other

In the case of "usability" there are many paths as practitioners and researchers interact, learn from each other and change their own practices as a result.

Who is a member of the UPA?

UPA members come from many different backgrounds, meeting in the common ground of a shared interest in creating products that meet the needs of the people who work or play with them. Some work full-time as usability specialists; others incorporate usability into their work as interface/interaction designers, information architects, ethnographers, web designers, communicators and many other fields. Today, the membership includes over 1,600 members from around the world.

Meet the chapter council