Making search a good user experience
with Bryan Sivak and Professor David Harper
14thJul '06
About the event
Search within a site or application is often the Achilles Heel in an otherwise usable interface. When users enter queries into a search engine they pin their hopes on some 'magic' behind the scenes which they hope will give them what they want. Yet the basis for this magic - the indexing of content and clear presentation of results - often lets them down.
With content volumes growing along with users' expectations (partly due to better experience on web search engines such as Google) there is a real opportunity to delight users by providing them with a good experience on in-site search engines.
At this eventBryan Sivak from InQuira discussed and demonstrated how Natural Language Processing and User Profiling can be applied to determine the user's intent from the search.
Professor David Harper from the School of Computing at The Robert Gordon University described a novel information seeking interface that provides support for multi-faceted information seeking and targeted relevance feedback.
RSS feed