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Web analytics and usability

with Vicky Brock and Andrew Hood

30thNov '05

About the event

Vicky Brock, Scotland Co-ordinator for the Web Analytics Association and a director of Highland Business Research, and Andrew Hood, General Manager of Lynchpin Analytics - a leading supplier of online marketing analysis and consultancy, gave fascinating presentations to an appreciative crowd. They provided practical insight into understanding customer behaviour from web analytics, covering:

  • What is current web analytics thinking and how can web analytics be applied as part of a usability management programme
  • Getting results from analytics by aligning your business goals and measuring your online performance
  • Tips to help you isolate and test what's working and what's not with your campaigns and site design
  • Web analytics lessons learned by online businesses worldwide

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previous events

2010
Mementoys - usability in product design
2009
Mobile Usability / iPhone App
Election Ballot Usability
Online Qualitative Research - new ways to find out what consumers really think
Prototyping - the landscape and review of Axure RP Pro
Improving Website Usability Using Google Website Optimiser
Web Accessibility update - new guidelines and standards for web accessibility
Designing for Dyslexia
2008
Building the Usability Profession
Exchange of Ideas: Agile/XP and User Experience
Comparative Usability Evaluations: Usability testing vs Expert evaluation
Authoring Tool Accessibility Guidelines
Scottish Usability Showcase
Sub-groups, Deviants and Navigational Alignment: Advanced topics in card sorting
The Perpetual Super-Novice
Label placement in forms (and other time-consuming forms controversies)
Implementing usability changes on an already successful site
2007
Games Usability
Scottish Usability Showcase for World Usability Day
Interactive TV usability: Is the Electronic Programme Guide (EPG) dead?
Choosing the right technique - the right answers to the right questions
An Award Winning Usability Programme
Usability in the travel industry
Writing for the Web
Designing and Evaluating Mobile Applications for New Social Experiences
University Showcase - Usability research projects from Scottish Universities
Usability and SEO - pulling in the same direction?
Scottish Usability Showcase 2006
2006
Usability standards, the Usability Maturity Model and what they are good for
Everything you've always wanted to know about card sorting
Content Management Systems and Usability
Web Accessibility Primer on WCAG 2.0 and Including Users with Disabilities
Making search a good user experience
Presentation on usability testing software
2005
Web analytics and usability
Usability in government websites
Usability and accessibility with tomorrow's web technologies
Scottish Usability Showcase on World Usability Day
Information Visualisation
Conducting International and Cross Cultural User Research
Web accessibility
Ethnography in the 21st Century
Child centred design and computer games
Delivering a Usable Experience with Rich Internet Applications
The Power of Hindsight
Eyetracking presentation
Thinking Big - Creating usable enterprise portals
Interactive TV usability and accessibility
Insights into Information Architecture for the web
2004
Web accessibility - presentation and demonstration
Handheld Usability
Usability and Public Technology - The complexity behind the simplicity